Ductless AC & Mini-Split Services

What Are Ductless AC Systems and Why They Matter

Ductless AC systems (also known as ductless mini-splits) are cooling units that deliver conditioned air directly into individual rooms or zones without requiring traditional ductwork. These systems consist of an outdoor unit and one or more indoor air handlers connected by refrigerant lines. As part of your home’s cooling system, ductless AC units offer efficient, targeted temperature control and are ideal for older homes, additions, garages, or rooms with uneven cooling.

Ductless systems matter because they provide high-efficiency cooling, improved humidity control, and customizable comfort in areas where installing ductwork would be costly or impractical. They also help reduce energy waste by cooling only the spaces you use. Homeowners often need ductless AC installation or service when adding new living areas, resolving hot spots, replacing window units, or improving overall energy efficiency.

Signs You Need Ductless AC Service

• Weak or no airflow from the indoor unit
• Reduced cooling performance
• Water leaking from the indoor air handler
• Loud or unusual noises (buzzing, clicking, grinding)
• System not responding to remote control
• Foul or musty odors when running
• Ice forming on the outdoor or indoor units
• Higher-than-normal energy bills
• Hot and cold spots within your home
• Refrigerant leaks or visible moisture
• System age of 10–15+ years
• Unexpected shutdowns or short cycling

Our Ductless AC Service Process

1. System Inspection & Diagnosis
We evaluate the indoor air handlers, outdoor unit, refrigerant lines, electrical components, and airflow.

2. Clear Explanation of Options
We explain whether repair, maintenance, or replacement is the best solution.

3. Upfront Pricing Before Any Work Begins
Transparent pricing ensures no surprises at any stage.

4. Professional Repair, Maintenance, or Installation
Our licensed technicians handle refrigerant issues, electrical repairs, line flushing, coil cleaning, and complete system replacements.

5. Performance & Safety Testing
We confirm proper cooling, airflow, refrigerant pressure, and communication between units.

6. Cleanup + Follow-Up Support
We leave the area clean and ensure you fully understand system operation and maintenance.

Why Choose The Otter Guys for Ductless AC Systems?

• Locally owned & operated, familiar with Charlottesville’s climate challenges.
• Licensed, vetted technicians specializing in ductless mini-split systems.
• Upfront, transparent pricing with no upselling.
• Fast response times and efficient scheduling.
• Expert installation and repair, ensuring proper refrigerant charging and airflow.
• High-quality workmanship, helping your system operate reliably and efficiently.
• Experience with all major ductless brands.

Benefits of Professional Ductless AC Service

• Improved cooling efficiency
• Lower energy bills
• Better zone control and room-by-room comfort
• Reduced noise levels
• Fewer breakdowns and long-term repairs
• Longer system lifespan
• Better humidity control
• Cleaner indoor air
• Ideal for additions and older homes

Frequently Asked Questions about Ductless AC Systems

Areas We Serve