We changed our name! J.L.K. Incorporated is now The Otter Guys! New Personality, Same Excellent Service!




Looking for a go-to professional who can handle your plumbing, heating, and cooling concerns? The Otter Guys has all of your needs covered. We are the experts your neighbors turn to for honest answers and peace of mind. Our experts provide residential and commercial plumbing and HVAC services throughout the ​​Charlottesville, VA area. Whether you need to install a new comfort system, clear out a clogged drain, or you’ve got an urgent plumbing or HVAC problem that requires immediate attention–our team is here to provide fast help and quality results. 

Call today to request an estimate or to book your next plumbing, heating, or cooling job in Charlottesville, Virginia.

HVAC & Plumbing Services

Emergency Service

The last thing you need is an HVAC emergency. Whether you’re dealing with AC problems or heating issues, you can depend on our Charlottesville, VA HVAC technicians at The Otter Guys to provide quick turnarounds and quality solutions. We also provide Emergency Service for plumbing problems.

Commercial Services

Don’t let a plumbing problem keep your business down for long. Get the fast help you need by contacting our Charlottesville commercial plumbers at 434-295-3121. We will dispatch an expert to your property as soon as possible and have your plumbing problem resolved in no time. We also offer Commercial Services for HVAC.


Looking for a trusted furnace installation or repair professional? The Otter Guys provides hassle-free furnace solutions for customers throughout the Charlottesville, VA area. We are committed to helping you achieve greater indoor comfort and energy efficiency through quality workmanship and stress-free service.

Sewer Repair

Looking for a trusted plumbing professional who can help with sewer leaks or sewer damage? Issues with the sewer line can lead to significant water damage and a mess around your property. Get sewer problems resolved ASAP when you work with the experts at The Otter Guys-providing you the hassle-free service you need.

Full-Service HVAC Solutions
in Charlottesville, Virginia

We offer a variety of heating, air conditioning, and indoor air quality solutions. From helping with full system installations to providing seasonal tune-ups, our Charlottesville HVAC company has you covered. We will work closely with you to understand your needs and present you with options for repair and replacement.

You will always receive an honest, professional opinion from us–helping you make the best decision for your home or business.


John Dayton
Devin was great - clear explanations of all he'd done, with pictures to illustrate. Answered all my questions knowledgeably and confidently, with suggestions for future operation of the system; I learned a lot.
Heather Logan
These guys are top notch! Professional, polite, and prompt service again. You can’t ask for a better company or experience. I highly recommend!
Lori Lambelet
Devin was fantastic. In a time when professionalism is lacking, he is very refreshing. Polite, genuine and thorough with his work. He sold us.
Angela Zito
Devin was over to do our fall HVAC maintenance and discovered a 3 tiny gas leaks around the stove! He immediately notified us and then fixed all the leaks. Quick on -the-spot response and thorough repair. Thanks, Otter Guys/ aka JLK. Thanks, Devin.
Ruby Cantrell
Otter Guys came to give an estimate on work. We look forward to them starting renovations & a long term work relationship for several locations.Jesus is knowledgeable, honest and spot on.
Barbara Rakes
Excellent Service. Woul recommend to anyone that needs their service.Great technican
Travis Simmons
Very professional and personable. We have a few issues with miscommunication; but they went above and beyond to make things right and I truly appreciate that.
John Adams
Took forever and a few phone calls to the city to actually done the meter, but they were patient, courteous, be and helpful. Glad I called them
Yi Liang
The Otter Guys helped us with water heater installation, plumbing repair/repiping, and HVAC maintenance for our newly bought home. First of all, their service is great! When I found a leak and called them for help, Aaron was able to find his crew to come to my home in just an hour. It turned out that a larger section of our plumbing was problematic and needed some repiping. I greatly appreciate that Aaron was able to fit this job into their tight schedule so that we could have the plumbing issues resolved before we moved in. Lee, Devin, and others did a great job! Today, Devin came and serviced our heat pumps. Devin identified a problem in one of the units and helped us fix the problem at no extra cost. I'm also super impressed by the detailed reports. Overall, highly recommend!

Request Your Service

    Why Choose Us

    As Your Charlottesville Heating, Cooling, and Plumbing Company?

    At The Otter Guys we are committed to providing high-quality workmanship and hassle-free services that will leave you with the peace of mind you need. We understand how frustrating it can be to experience unexpected plumbing or indoor comfort problems.

    When you work with us you can be confident that the problem will be resolved using safe and accurate solutions that take into account your specific needs, goals, and budget. Don’t leave your plumbing and HVAC needs to just anyone–choose The Otter Guys for an exceptional experience from start to finish.

    Family Owned & Operated Since 1960

    24-Hour Emergency Service

    100% Guaranteed Work

    Competitive Pricing

    Licensed & Insured

    Financing Available

    Work With Charlottesville’s Preferred Plumbers

    The last thing you need is an unexpected plumbing problem. That’s why our team is committed to providing quick turnarounds and helping you get your plumbing concerns resolved as efficiently as possible.

    We provide a full range of plumbing installation and repair services throughout Charlottesville, VA and the surrounding area.

    Contact our experts today to receive an estimate or schedule an immediate appointment for plumbing, heating, or AC services in Charlottesville, VA.



    Are you are looking to join a locally-owned and family-operated HVAC and plumbing company? If you’re looking for a career and not just a job and have the following qualifications, please click the button below and submit your Application Form and we will be in touch if we think you would be a good fit with the The Otter Guys team.

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    Serving the Plumbing and HVAC Needs of Charlottesville and Surrounding Areas

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