Emergency Plumbing Service

We know better than anyone that plumbing problems can happen when you least expect them. That’s why we’re always ready to help homeowners in the Charlottesville, VA, area when an emergency strikes. It’s important to tackle plumbing issues as quickly as possible, as delaying the inevitable can often lead to more damage. This is especially true if you’re dealing with a leak. Putting off emergency plumbing services when dealing with a leak could lead to water damage, which could cost thousands to repair. 

Garbage Disposal Installation

Our team of experts is here to help with garbage disposal installation, no matter what system you’re looking to install. We have experience installing both continuous feed and batch feed garbage disposal systems. Most homeowners in the area choose the continuous feed disposal system as it is convenient and budget-friendly. Batch feed systems have a little more power but are also considered safer and more efficient.

Gas Lines

Your gas line is a very important system in your home. If something goes wrong with your gas lines, you should contact a professional plumbing company as quickly as possible. At The Otter Guys, our goal is to ensure you achieve long-term comfort and peace of mind, knowing someone is there for you if something goes wrong with your gas lines.

Pipe Leak Detection

Leaks can have a devastating impact on your home. That’s why early pipe leak detection is important. If you live in an older home, bringing an expert out every once in a while to ensure there are no leaks could be a smart idea to avoid plumbing problems before they occur. Here are some warning signs that there may be a leak somewhere in your home:

  • The water meter is running nonstop
  • Wallpaper is starting to peel or bubble
  • There are musty and moldy odors
  • You notice a large spike in your water bill

If you notice any of the signs above or suspect there’s a leak in your home, give our team at The Otter Guys a call today for help.


Noticing issues with your water supply can help save you hundreds of dollars on repairs in the future. Some of the warning signs of a piping issue include water stains on your walls or ceiling, discolored water, and a non-stop water meter. If you think there could be an issue with your water supply lines, reach out to our expert plumbing company for immediate inspection. We can locate the source of the problem and determine whether or not the best solution is repiping. If so, we will go over the pipe replacement process with you in great detail, making sure you know what to expect from the job.

Clogged Drains

Clogged drains can wreak havoc on your piping system. While you may think you can solve this problem by simply declogging your drains using a snake or plunger, deep clogs can be next to impossible to get without proper equipment. Here are some signs you’re dealing with deep clogs in your pipes:

  • Recurring issues with your drains or toilets
  • Slow drains
  • Gurgling noises coming from your drains
  • Strange odors coming from sinks or toilets

Drain and toilet issues can turn into larger issues if left unchecked for too long. If you have persistent drain issues, it’s best to give a call to one of our experts. We will inspect your drains to figure out where the clog is and get to work removing them with our drain cleaning services.

Slab Leaks

Slab leaks can form under your home’s concrete slab foundation. These are often caused by leaks in the sewer or water line under your home. If left unchecked for too long, this can often lead to the foundation cracking or settling. Once we notice the signs of a slab leak, we will get to work on repairs and any other plumbing services needed. Here are some of the repair options:

  • Pipe replacement – This involves replacing the affected pipe. We will have to open up the floor and foundation in order to access the pipe.
  • Trenchless spot repair – This method eliminates the need for major excavation and will repair the pipe with a durable liner.
  • Pipe rerouting – If there are multiple leaks, the best option may be rerouting as a long-term solution.

This is a complicated process, so we will work with you every step of the way to ensure you’re getting the exact plumbing repairs you need.

Water Heater Repair and Installation

Who likes taking an ice-cold shower in the morning? Not many of us! If you’re having issues with your water heater, you need expert help as quickly as possible. Signs of damage to your water heater could include a lack of hot water, discolored water, loud noises coming from your water heater, and water pooling around your water heater. If you notice any of those issues, give our team a call. 

We also offer new water heater installation services. We will work with you from the moment you call us to find the perfect system for your home. From there, we will install the water heater properly, ensuring you won’t have to worry about plumbing repairs due to faulty installation. Water heater service is an essential part of our suite of plumbing services offerings – call us today!

Tankless Water Heaters

Homeowners switch to tankless water heating because they are more energy-efficient and space-efficient. With a tankless water heater, there is no tank to store unused hot water, eliminating standby energy loss. These systems are small – think the size of a small suitcase – so they can be easily placed in a utility closet, allowing you to maximize the space of your home. Tankless water heaters also last longer than standard systems, with an average lifespan of 20 years. 

Shower Installation

Nobody knows your home as you do. When you call us for a new shower installation, we will work with you every step of the way to ensure you’re getting the shower you need. We will think about the location of your shower, pipe installation or replacement needs, the material, and any special requests you may have. Our goal is to install the shower of your dreams.

Water Filtration System

The water filtration system is one of the most important but overlooked systems in your home. These systems ensure that the water your family is drinking, showering with, cooking with, and swimming in is always clean and healthy. We can install water conditioners, alkaline water filters, reverse osmosis systems, and UV water treatment. Whatever your plumbing needs are, we’ve got you covered!

Sewer Line Repair

You don’t need us to tell you how important your sewer line is. If there are any issues with your sewage line, it can make the inside of your home very unpleasant. Here are some of the signs there’s an issue with your sewage line:

  • Slow drains, backed-up toilets, and other recurring plumbing problems
  • Unpleasant odors around your property (trust us, you will know immediately)
  • Cracks in the foundation
  • The grass above your sewer lines looks healthier compared to other areas of your yard. This is a telltale sign of a leak

If you notice any of the issues listed above, call us for sewer line repair today.

Sewer Replacement

If the problem is serious enough, a sewer replacement might be necessary. First and foremost, we will identify the root cause of the problem. Then, we will determine whether or not a replacement is in order. Pipe video technology allows us to look for cracks, tree root damage, leaks, and other issues that may plague your sewer line. From there, we will determine which plumbing solutions are best for your home.

Water Line Repair

If you need water line repair services, our plumbing company, The Otter Guys, is here to help. We understand how important it is to attack water line damage before it develops into a more serious problem. Once you give us a call, we will have a professional at your home as quickly as possible.

Commercial Plumbing Repair And Installation

If you own or manage a building, ensuring your plumbing is always functioning properly is very important. We are able to inspect your large plumbing system, locating issues within the plumbing system before the problem worsens. 

We also offer commercial plumbing installation and emergency plumbing services. If you have any questions about installation, give us a call, and we can help. We will work with you to find the best solution for your plumbing needs.

Plumbing Maintenance Agreements

The best way to avoid unwanted repairs is through maintenance plumbing services. A professional technician will be able to spot potential red flags in your system before these issues spiral out of control. Maintenance plumbing services also ensure your plumbing system will continue to run like it should.


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