Water Heater Repair

What Is Water Heater Repair and Why It Matters

Water heater repair involves diagnosing and fixing issues that prevent your system from producing reliable hot water. As part of your home’s plumbing system, the water heater relies on functioning heating elements, thermostats, valves, and plumbing connections to operate safely and efficiently.

When your water heater starts to fail, you may experience inconsistent water temperature, leaks, unusual noises, or complete loss of hot water. Prompt repair is important because water heater issues can lead to water damage, mold growth, skyrocketing energy bills, or safety hazards such as pressure buildup or gas leaks. Professional repair restores reliable hot water, prevents further damage, and helps extend the life of your system.

Signs You Need Water Heater Repair

• No hot water or limited hot water supply
• Water temperature fluctuating or not getting hot enough
• Rumbling, banging, or popping noises from the tank
• Water leaking from the tank or plumbing connections
• Rust-colored, cloudy, or foul-smelling water
• Higher-than-normal energy or utility bills
• Low hot water pressure
• Water heater shutting off unexpectedly
• Pilot light won’t stay lit (gas units)
• Error codes or warning lights on tankless systems
• Visible corrosion on the tank or pipes

Our Water Heater Repair Process

1. System Inspection & Diagnosis
We examine the tank, heating elements, thermostat, burner, gas/electric connections, and plumbing lines.

2. Clear Explanation of the Issue
We tell you what’s wrong, why it happened, and what your repair options are.

3. Upfront Pricing Before Any Work Begins
We provide transparent, straightforward pricing, with no surprises.

4. Professional Repairs
Our technicians repair leaks, replace failed components, correct pressure issues, fix burner or element problems, and ensure safe operation.

5. System Testing & Safety Checks
We verify temperature output, ensure proper venting, and check for leaks to confirm the system is functioning correctly.

6. Cleanup + Follow-Up Support
We leave your home clean and review maintenance tips to help prevent future issues.

Why Choose The Otter Guys for Water Heater Repair?

• Locally owned & operated, with a trusted reputation in Charlottesville and Central Virginia
• Licensed, experienced plumbers skilled in diagnosing and repairing all water heater types
• Fast response times, especially when you have no hot water
• Upfront, transparent pricing, always provided before work begins
• Honest recommendations, focused on long-term system reliability
• High-quality workmanship, ensuring safe, efficient results
• Experience with gas, electric, tank, and tankless water heaters

The Benefits of Professional Water Heater Repair

• Restores consistent hot water
• Prevents leaks and water damage
• Reduces energy waste and utility costs
• Extends the lifespan of your water heater
• Improves water pressure and temperature control
• Ensures safe operation for gas and electric units
• Eliminates odors and discolored water
• Helps avoid major breakdowns and costly replacements

Frequently Asked Questions About Water Heater Repairs

Areas We Serve