HVAC Repair in Waynesboro, VA

If you’re looking for a professional HVAC company you can trust, look no further than The Otter Guys. Our team of experts work everywhere in Waynesboro, VA, and the nearby areas. It is our pleasure to provide heating maintenance, repairs, installation and furnace repair. We are ready to answer your call and help get your system working again. 

HVAC Repairs

Our company is proud to offer exceptional HVAC services for our many homeowners. We understand that HVAC units break when you least expect them, and our technicians are here to help. As a locally-owned company, we take pride in handling air conditioner and heating units around the clock. When your system stops working, make our company your first call.

Call our experts today for fast and reliable HVAC repair services in the Waynesboro, VA area.

Otter Guys van parked.

We Are Otterly Pleased To Serve Waynesboro, VA

We are “otterly” proud to serve the people of Waynesboro, VA, and the nearby areas. Waynesboro has over 22,000 residents who live here in the Shenandoah Valley. We enjoy bringing our services to the city with several famous landmarks, including the Blue Ridge Parkway.

Most Commonly Asked Questions

If you’re a homeowner, you may have some questions regarding HVAC repair. Here are some questions we answer for our customers. 

What Are the Most Common HVAC Repairs?

While there are several reasons your HVAC system may stop working, here are some common issues we repair daily. 


When your system stops working, it doesn’t always mean an issue with your HVAC. A broken thermostat can prevent your system from functioning well. If the thermostat isn’t set on the right temperature, or it’s older, you may experience an issue with your system. 

Ensure your thermostat is at the right temperature and then reset your system. If it doesn’t work, call our team for help. 


Refrigerant is essential to your system because it helps cool the transferred heat before sending it into your home. If your unit has a leak or low refrigerant levels, you will notice a difference in air quality if in your home. If left untreated, this issue can damage your system. 

Our technicians will come inspect your system and determine if you have refrigerant issues. We can refill the levels and make any repairs that are keeping your system from working correctly. 

Dirty Filters

Dirty filters are a top cause for HVAC repairs, but this is something every homeowner can prevent and avoid repairs. Dirt can clog your filters and prevent proper airflow throughout your unit. 

Changing your filters is crucial to preventing costly repairs and damage to your system. Most homeowners change them every 1-2 months to promote optimal air quality. 


If your unit has a drainage issue, you may notice extra condensation on or around the unit. This can cause ice to form on various parts or the unit and it will stop working. When this happens, it will take several hours to thaw before you can make repairs. Our technicians can help defrost your unit and evaluate it for repairs. 

Is It Normal For My HVAC Unit To Make Noise?

Most appliances noise when you turn them on or when they switch cycles. However, if you hear a constant hissing, whistling, or banging sound from your unit, you should call for repairs. These noises often indicate deeper issues with your system and you should call for repairs immediately. 

Popping noises when your unit turns on usually means an issue with your ductwork. Our trained professional will inspect all areas of your system and provide the best solution to get your system functioning again. 

What Causes the Suction Line to Freeze?

Airflow issues, a dirty filter, and low refrigerant can cause your suction to freeze and your unit may stop working. This can also happen if your thermostat temperature is set too low. It’s best to set your home to cool above 67 degrees Fahrenheit. Anything lower can cause freezing and your unit will quit. 

The best way to keep your lines from freezing is to schedule regular maintenance visits with your local HVAC company. During this visit, we can clear the lines, clean filters, and inspect all other components of your system to ensure they’re functioning well. 

Contact Us Today For HVAC Repair

Contact The Otter Guys in Waynesboro, VA today for HVAC repairs. If your system stops working during the day or the middle of the night, our team is here for you. Please reach out to our office to learn more about our services.

Call now for HVAC repairs in Waynesboro, VA or the surrounding area.


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