If you’re a homeowner or business in Madison, VA, looking for reliable plumbing services, The Otter Guys are here to help. With over 60 years of experience serving Charlottesville, Albemarle County, and surrounding areas, our team takes pride in offering dependable plumbing services backed by skilled technicians and genuine customer care. Whether you’re facing a sudden leak, need to upgrade a water heater, or want help maintaining your plumbing system, we’re “otterly” ready to get to work.

Emergency Plumbing Services

Plumbing problems don’t follow a schedule, and that’s why we offer emergency plumbing services when you need them most. Whether it’s a burst pipe in the middle of the night or a major leak during a holiday weekend, our team is ready to jump in. At The Otter Guys, we understand how stressful unexpected plumbing issues can be. We show up fast, prepared to diagnose the problem and get things back on track without delay. When disaster strikes, you can count on us to be responsive, reliable, and respectful of your time and property.

Garbage Disposal Installation

A properly installed garbage disposal makes kitchen cleanup easier and more efficient. If you’re replacing an old unit or installing one for the first time, we’ll help you choose the right model and install it safely and correctly. Our technicians make sure everything is sealed, aligned, and tested before we leave. We also walk you through best practices to help extend the life of your disposal. It’s one of those small upgrades that can make a big difference in your daily routine.

Leak Detection

Sometimes, the biggest plumbing issues are the ones you can’t see. Our leak detection services help track down hidden leaks that could lead to serious water damage if left unchecked. We use advanced tools and techniques to inspect your plumbing system and identify trouble spots without tearing up your home. Whether it’s a slab leak, a slow drip behind a wall, or moisture showing up in strange places, we’ll get to the root of the problem quickly. Finding and fixing leaks early can save you thousands in long-term repairs.

Repiping

If your home still has aging or corroded pipes, repiping might be the smartest move. Old plumbing systems are prone to leaks, low water pressure, and even water quality issues. We handle whole-home repiping projects with care, using durable materials that offer long-term reliability. Our team works efficiently to minimize disruptions and keeps you informed throughout the process. When the job’s done, your plumbing will feel like new, giving you peace of mind and fewer calls to the plumber down the road.

Unclog Drains

Clogged drains are more than just a nuisance, they can lead to bigger issues if ignored. Whether it’s a kitchen sink that’s draining slowly or a bathroom tub that’s completely backed up, we’ve got the tools and experience to clear things out. Our approach goes beyond store-bought solutions. We identify the source of the clog and ensure the blockage is fully removed so it doesn’t come back. Clean, free-flowing drains make your home more comfortable and your plumbing system more efficient.

Water Heater Repair

Hot water is essential for daily life, and when your water heater isn’t working right, it can throw everything off. Whether your water isn’t getting hot enough, you’re hearing strange noises, or the unit has stopped working altogether, we’ll troubleshoot the issue and get it fixed quickly. Our technicians are trained across all major brands, and we come prepared with the parts and tools needed to make most repairs on the spot. We’ll get your hot water flowing again without unnecessary delays or upsells.

Water Heater Installation

If your water heater is past its prime or costing too much to keep running, it might be time for a replacement. We handle full water heater installations, helping you choose a system that fits your home’s size, usage needs, and energy preferences. Whether you’re going with a traditional tank unit or upgrading to something more efficient, we make the installation process seamless. Our team ensures everything is connected correctly, up to code, and ready to perform at its best from day one.

Tankless Water Heater Installation

Looking to upgrade to endless hot water and better energy efficiency? Tankless water heaters are a great option for many homes. Our team installs top-of-the-line tankless systems that heat water on demand, meaning you’ll never run out of hot water again. We assess your home’s plumbing setup and water usage habits to recommend the right model and capacity. Then, we install it cleanly and correctly so it delivers consistent performance. It’s a smart long-term investment that we’re otterly happy to help with.

Tankless Water Heater Repair

Even the best tankless systems need maintenance and occasional repairs. If you’re experiencing fluctuating water temperatures, low water pressure, or error codes on your unit, our team can help. We’ll inspect your system, identify the issue, and provide a clear path to getting it fixed. From descaling to replacing sensors and heating elements, we know how to get these systems back in shape fast. Our goal is to extend the life of your unit and keep your hot water consistent.

Plumbing Maintenance

Regular plumbing maintenance can help prevent small issues from turning into big, expensive problems. Our maintenance services include system inspections, drain cleaning, water heater checkups, and more. We tailor our approach to your home’s plumbing system and provide practical tips to keep things running smoothly year-round. With a little routine attention, we help you avoid inconvenient breakdowns, save on water bills, and get more life out of your pipes, fixtures, and appliances.

Water Line Replacement

A failing or leaking water line can lead to serious damage and high utility bills. Whether you’ve noticed a sudden drop in water pressure, unexplained soggy patches in your yard, or discolored tap water, we’ll investigate the issue and recommend the best solution. If a replacement is needed, we’ll install new, durable lines that are built to last. Our team handles the job with minimal disruption to your property and keeps you in the loop from start to finish.

Toilet Repair and Replacement

Toilet issues can disrupt your day quickly, whether it’s a constant running sound, weak flush, or unexpected leaks around the base. Our technicians are trained to diagnose and fix common toilet problems fast. We carry the parts needed for most repairs and can recommend efficient replacements if your current unit is outdated or beyond repair. Whether it’s a simple seal replacement or a full toilet upgrade, we’ll make sure everything is installed correctly and working as it should.

Sewer Line Repair

A damaged sewer line can cause unpleasant odors, backed-up drains, and even damage to your property. If you’re dealing with slow drainage or soggy spots in the yard, it might be time to check the sewer line. We use advanced camera inspections to pinpoint the issue and determine the best repair approach. Our team has experience with both traditional and trenchless sewer line repairs, depending on what works best for your situation. We’ll restore your plumbing system and peace of mind as quickly as possible.

Commercial Plumbing

Commercial plumbing projects require a different level of experience, and we’ve got it. From restaurants and retail spaces to medical facilities and office buildings, we handle installations, repairs, and maintenance for a wide range of businesses. We understand that plumbing problems can slow down operations, so we work quickly and efficiently to minimize downtime. Whether it’s upgrading fixtures, addressing drainage issues, or ensuring your systems are up to code, The Otter Guys are here to keep your business flowing smoothly.

Schedule Your Service With The Otter Guys

When you need a plumber in Madison, VA, you want someone who shows up on time, communicates clearly, and gets the job done right. That’s exactly what we do at The Otter Guys. No matter the size of your plumbing job, we’re ready to help; just give us a call.

Reach out today to schedule your appointment or request an estimate. We’re “otterly” committed to keeping your pipes flowing and your home comfortable all year round.