Need Plumbing or HVAC Services in Crozet, VA?

Work with the experts your neighbors trust when it comes to quality service and results you can trust. The Otter Guys is the Crozet plumbing, heating, and air conditioning company committed to getting the job done right. Whether it’s providing a second opinion, helping with a system replacement, or carrying out routine servicing, you can expect our honest professional opinion and quality workmanship throughout the job.

Call now to request an estimate or to book immediate plumbing, heating, or AC services in the Crozet, VA area.

Full-Service HVAC Installation and Repair in Crozet, Virginia

The last thing you need is your AC breaking down in the middle of July or heating trouble just as winter comes around. With The Otter Guys as your go-to Crozet heating and cooling service company, you can rest assured that your HVAC system will be back to working at peak efficiency in no time. We will respond to your call quickly, get to the bottom of the problem, and present you with options for repair or replacement–making sure you receive the best solution for your home or business.

HVAC Services

Are you searching for professional and reliable HVAC services in Crozet, VA, or the nearby areas? If so, our company can handle them for you. We have over 60 years of experience in the industry and can take care of your HVAC needs like no “otter” company can.

Whether you need an AC repair, installation, or annual maintenance, contact our team to schedule an appointment. We will evaluate your system and provide a solution to help your system run smoothly. Our experienced technicians work on HVAC systems every day and we are happy to serve you and your family.

AC Repair

Although regular maintenance is the best way to extend the lifespan of your HVAC system, unexpected repair needs can arise. Our team knows the last thing homeowners want to deal with is a broken AC in the summer heat. Some common signs of repair needs include, unexplained spike in energy bills, rattling, hissing, squeaking, or other loud noises from your outdoor unit or the handler. Also, if the unit keeps turning on and off without finishing a full cycle or has a lack of cold air when the unit is running, there could be problems. Our team will take the time to make the necessary repairs on your unit. One of our technicians will inspect your system and find why your system isn’t working correctly. Calling for help right away can prevent further damage to your system. 

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Air Conditioner Installation

Is your HVAC system over 15 years old? If so, consider a new installation to avoid frequent and costly repairs. Most systems last about 10-15 years and stop working efficiently as they get older. A more energy-efficient system can save money and make your home more comfortable. Here are some signs to let you know it’s time to invest in a new unit. 

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AC Maintenance Plans

Keeping up with AC maintenance is the best way to help your system run smoothly and avoid costly repairs. We offer various maintenance services for your HVAC system to ensure your unit is ready for hot and cold weather. Our dedicated technicians will inspect your system for repair needs, change your air filters, clean your coils, and more. 

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Heating Repair

Handling AC repairs and installations is one of the many areas we handle. Our team wants to ensure your system is ready for winter weather. We will inspect your system and provide a quick solution to get your system working again. 

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Heating Installation

As a homeowner, learning all you can about your system is important so you know the best time to replace your unit. Sometimes it’s still hard to tell if you need a new unit. Our technicians are happy to evaluate your system and provide advice on a new unit. While it may seem like a large investment, replacing your unit can save you money on frequent repairs. If your unit is 10-15 years old and you’re dealing with frequent repairs, we can help install a new system for you.

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Heating Maintenance

Scheduling regular maintenance on your heater is just as important as your air conditioner. We recommend scheduling heater maintenance in Crozet, VA, at least once a year. Our technicians will clean the filter, blower, ensure the house vents are free of dust and debris, and more. 

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Furnace Repair

We understand the frustration of a broken furnace, especially in the cold months. Our team is dedicated to keeping your family warm and comfortable. Contact our office anytime and we will send a technician to repair any furnace issue and get your unit working quickly. 

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 HVAC Repair 

When your HVAC stops working, it can feel stressful for homeowners. Clogged filters, a broken thermostat, or electrical issues are common issues that affect your HVAC unit. Our highly trained team will inspect your system and make any necessary repairs. 

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Plumbing Services

When you need plumbing services in Crozet, VA, our team can handle your system like no “otter” company. Whether you have a leak, backed up sewer line, or need a new garbage disposal installation, we are here. 

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Water Heater Repair 

Going without hot water is uncomfortable for any homeowner. Some common signs you need water heater repairs include discolored water, lack of hot water, strange noises, or leaking water around the unit. We will work with your unique needs to make repairs and get your unit working again as soon as possible.

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Water Heater Installation 

Sometimes you need more than a water heater repair. Your home may benefit from a new installation if you have an older unit. Our knowledgeable team can help you choose the unit that meets your home’s needs. 

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Leak Detection 

It can worry any homeowner to see water stains on the walls or pooling water anywhere in your home. We have an experienced team that can inspect your property and locate the source of leaks. Whether you have slab leak, pipe leak, sewer line issues, or another problem, we will find it and fix it for you. 

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Drain Clogs

Untreated drain clogs can trigger a bigger issue in your home. Clogs are often a sign of a bigger problem with your system. We can inspect your drains to find the source of the clog and help prevent future issues. 

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Commonly Asked Questions About Our Services

Our team often receives questions about our services. Here are a few common ones we answer for our customers. 

Do You Offer Financing? 

Our company understands the stress of paying for major investments like a new HVAC system. That is why we offer special monthly financing plans for customers. Our staff is happy to answer questions you have about financing for any of our services. 

Are You Available For Emergency HVAC Repairs?

Yes! We are happy to provide emergency HVAC repairs whenever you need them. Our team understands that HVAC issues can happen when least expect them. We want our customers to have peace of mind that we will lend a hand with your HVAC needs.

What Are Some Common AC Problems?

Some common signs of repair needs include:

  • A unexplained spike in energy bills.
  • Rattling, hissing, squeaking, or other loud noises from your outdoor unit or the handler.
  • The unit keeps turning on and off without finishing a full cycle.
  • A lack of cold air when the unit is running.
  • The air handler is leaking.

Why Should I Do AC Maintenance? 

When you schedule regular maintenance, you’re helping to extend the life of your system. Regular checkups ensure your system runs efficiently and allow our technicians to detect potential issues. Small AC issues can become bigger problems if left unchecked, and our technicians will help prevent them.

Can You Come Out For a Plumbing Emergency?

Our team of experienced technicians is always willing to take care of plumbing emergencies for our customers. We understand plumbing issues can happen anytime, and we want you to know you’re in good hands with our experienced team. If you suspect a plumbing issue in your home, contact us immediately to prevent further damage. 

What Do I Do If I Smell Gas?

We understand that strange odors concern every homeowner, especially when they come from your HVAC unit. Strange odors are often a sign of a deeper issue with the unit. A gas leak, mold, or dust can cause different smells in your home and are a warning sign to investigate. 

If you notice weird smells coming that seem to come from your unit, call us right away. These smells are the first signs of a serious issue that could damage your unit and health. Our technicians will investigate your heater and solve the problem for you. 

What Color Should My Pilot Light Be?

The pilot light is a crucial part of your heating system. This blue flame helps ignite the unit main burner as natural gas enters the area. If the pilot light changes colors, it’s time to call for help. 

You may notice the pilot lights change to a yellow color. This is a sign of a ventilation issue, which can lead to a health hazard for your family. Call us if your heater’s pilot light is not blue or not lit at all. 

What Do I do If My System Isn’t Heating My Home?

No homeowner wants to go without heat in the middle winter in Virginia. If your heater is not producing heat or any heat at all, we can help. Sometimes the problem requires a thermostat fix. If adjusting the thermostat does not fix the problem, call us for repairs. We can inspect your unit and the ductwork for leaks. If you have an older unit, we can handle a new installation and save you money on costly repairs. 

What Kind of Heating Units Do You Work On? 

 Our team works on many heating systems, such as:

  • Furnaces
  • Ductless mini-splits
  • Boilers
  • Heat pumps
  • Radiant heating
  • Hybrid heating
  • Baseboard heaters

We have many years of experience replacing different heating systems and are happy to handle yours.

Why Is My Unit Making Loud Noises?

Every system will make some noise, so don’t feel alarmed when you hear some noises from your heater. However, you should call for assistance immediately if you hear whistling or squeaking noises. Our technicians can inspect each unit component and determine if you need a part replaced or adjusted.

Why Are My Energy Bills So High?

If you notice a sudden spike in your energy bills, the answer is likely your AC unit. This is especially true if you have an older unit. Older units draw more energy to cool your home, especially if they are less energy-efficient. Investing in a newer unit will lower your monthly bills and save on costly repairs. 

When Should You Consider Installing a New HVAC Unit?

Most HVAC systems last 10-15 years, especially with regular maintenance. Eventually, these units wear out like other appliances and stop working well. We can help you determine the best time to replace your unit and recommend the best option for your home. Spending money on frequent repairs can quickly drain your bank account and cause frustration. Many homeowners spend money on frequent repairs as their unit gets older. Investing in a new unit can save you money on repairs in the long run. Our company understands investing in a new HVAC unit is a big commitment. We are here to help you choose an affordable option to save money and keep your home comfortable. If it’s time to replace your unit, let us know, and we will help you through the process.

Call Today for Reliable Plumbing Solutions in Crozet, VA

Have an urgent plumbing problem that requires immediate attention? Want a second opinion before moving forward with a new upgrade? No matter your needs, you can rely on our Crozet, VA plumbing professionals to provide the upfront solutions you’re looking for. We will work closely with you to understand and assess your needs, explain your options, and ensure that the job is completed safely and efficiently. Don’t hesitate to reach out to us for fast and reliable plumbing services in Crozet, VA.

Contact our experts today to discuss your needs and receive the personal attention and personalized solutions you deserve. Serving the plumbing, heating, and cooling needs of Crozet, Virginia.


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